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With standard 99.9% uptime guarantee , we protect our customer.

  • More importantly, some providers average their SLA calculation over the entire year, which means some months could see even greater downtime. At Link Web Development Ltd., we offer protection with an SLA of 99.9% monthly availability.
  • We offer higher levels of credit for most products (up to 30%) when compared to other providers.

Service Commitment

Shared Web Hosting, Dedicated Servers, Hosted Email, Reseller Hosting

Link Web Development Ltd. commits that all shared web hosting plans, Dedicated Servers, Hosted Email, and Reseller Hosting will be available 99.9% or more of the time in a given calendar month. If we fail to meet these commitments, just let us know and we will apply a service credit to your account. The service credit applied will be calculated by multiplying a) your total charges for your service during the month we failed to meet the commitment by b) the percentage credit you qualify for in the table below:

Monthly Availability % Credit to Bill
100% to 99.9% N/A
< 99.8% to 97.0% 5%
< 96.9% to 95.0% 10%
< 94.9% to 92.0% 20%
< 92.0% 30%
 
 
 

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